Basic Details
Grievances
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

* Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, Email ID . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal

1. In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

2. Given Link for SMART ODR PORTAL investor grievance redressal by enabling investors to access Online Dispute Resolution Institutions for the resolution of their complaints. hyperlink: smartodr.in

3. Step by step procedures for opening an account, filing a complaint on designated email id, and finding out the status of the complaint etc.

Below is the detailed write up on procedure for filing a complaint on designated email id, Phone number and procedure for finding out status of the complaint basis Ticket Number:

How to create a ticket or raise a complaint at Reliable Stocks? A complaint can be raised by creating a ticket on Reliable Stocks support portal. To create a ticket, follow these steps:

Support Portal
  1. Go to www.reliablestocks.net/support
  2. Enter your Mobile No and fill up the captcha, then submit.
  3. It will navigate to the support system, click Create Ticket and fill in the required details.
  4. Enter the query details under Describe your issue in detail.
  5. Click on Choose file if you need to attach a file.
  6. Customers will receive an email acknowledgement on their registered email ID with the Ticket number.
Voice Support

Customers can call our direct Helpline numbers:

+91 98409 40427 | 044 - 42031952

Once you sign up, you will have complete access to our self-service portal and can use your account to raise support tickets and track their status.

Track Complaints & Tickets

Follow these steps to track the status of your ticket:

  1. Visit https://reliablestocks.net/support
  2. Log in with your client credentials and submit.
  3. Click on the ticket that needs to be tracked.
To Reopen a Ticket:
  1. Click on the ticket to be reopened.
  2. Click on Reopen Ticket, enter your response, and click Reply.
Voluntarily Freeze Trading Account

Clients can voluntarily freeze/block online trading access to prevent unauthorized activity via:

Note: Once blocked, clients will be unable to log in to the BOW Terminal.

Close Trading and Demat Account Online

Reliable Stocks clients can close their trading and demat account online by logging in to the website, navigating to their profile, and initiating the account closure request. The closure will be processed within a few working days after confirmation.

Steps to Close Account:
  1. Log in to your Reliable Stocks account: https://reliablestocks.net/index.php
  2. Use your registered Client ID and Password to access the Web Portal.
  3. Navigate to Client Login Tab and follow the closure instructions.
Escalation Matrix
CONTACT US

HEAD OFFICE

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

RELIABLE STOCKS AND SHARES (INDIA) LTD

New No.45, Old No.15,16, 1st Floor, Dr. Alagappa Road, Opp. Noble Hospital, Purasaiwalkam, Chennai - 600 084.

Mobile Contact: 98409 40427, 98843 95856

Landline: 044 - 42031952, 044 - 42822766

Email (Compliance): compliance@reliablestocks.net

Email (Support): rss.bakup@gmail.com

Our Location

CONTACT US

RELIABLE STOCKS AND SHARES (INDIA) LTD

Corporate Office & Registered Office

New No.45, Old No.15,16, 1st Floor, Dr. Alagappa Road, Opp. Noble Hospital, Purasaiwalkam, Chennai - 600 084.

Compliance Officer

Phone: +91 9840940427

Email: compliance@reliablestocks.net

Working Hours

Mon - Fri: 09:00 AM - 05:00 PM | Sat - Sun: Closed

Send an Inquiry

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