Reliable Account opening time

Reliable account opening time depends on how you have applied, offline. Reliable Stocks takes 2 to 3 days to open an account once they receive the offline account opening application.

The applicant receives a confirmation email once the account is opened. These emails are followed up by the credentials to log in to the trading application.

Reliable Account Opening Status

Reliable takes 2 working days to open the account after they receive the signed account opening forms. The customer receives an email confirmation after the account is opened.

If you do not receive a welcome email after 2 days, please give a call to Reliable support team and they can tell you the status of account opening.

Reliable Account Closure

The Reliable Trading and Demat account gets deactivated if they remain inactive for a period of 6 months. This dormant trading account can be activated by contacting Reliable.

If you are a Reliable and not using the account any more or moved to another broker, it is recommended to close the account to avoid paying AMC charges. It also reduces the chance of misusing the account by someone else.

Reliable customer may close the accounts with Reliable at any point of time. The only way to close the account with Reliable is to submit an application for Account Closure. Accounts cannot be closed online or by contacting customer support.

The application form can be downloaded from Reliables website Downloads & Resources section. Customer can fill the form, sign it and courier it to the Chennai office.

Note:

It may take up to 2 working days to close the account. Customers receive an email notification with the status updates on the account closing procedure.

Clear all the dues before closing the account.

Transfer all your securities from the Reliable demat account to your other demat account.

Reliable do not charge anything for account closure.

iii. Step by step procedures for opening an account, filing a complaint on designated email id, and finding out the status of the complaint etc.

Below is the detailed write up on procedure for filing a complaint on designated email id, Phone number and procedure for finding out status of the complaint basis Ticket Number:

How to create a ticket or raise a complaint at Reliable Stocks?
A complaint can be raised by creating a ticket on Reliable Stocks support portal. To create a ticket, follow these steps:
1. Go to www.reliablestocks.net/support>> support Portal
2. Enter your Mobile no and fill up the captcha, then submit.
3. It will Navigate to supports system, click create ticket and fill up required details.
4. Enter the query details under Describe your issue in detail.
5. Click on Choose file if a file is to be attached.
6. Customers will receive an email acknowledgement on their Registered Email ID, with the Ticket number for the complaint registered

Voice

Customers can call the Helpline nos.
+919840940427
+044 - 42031952
Once you sign up, you will have complete access to our self-service portal and you can use your account to raise support tickets and track their status.)

How to track complaints or tickets at Reliable Stocks?

Reliable Stocks account holders can track complaints or tickets by following these steps:
1. Visit. Support reliablestocks.net/support
3. Log in with the client credentials , then submit.
4. Click on the ticket that needs to be tracked

To reopen a ticket, follow these steps:
1. Click on the ticket that is to be reopened.
2. Click on Reopen Ticket.
3. Enter the response.
4. Click on Reply.